01
Centralized Control System
- Local on-premises Windows server
- Real-time operations, navigation, safety protocols for MRS+WRS
- Web-based UI with role-based authentication
Back to all cases
FLAGSHIP International — Hong Kong WCS + MRS + AGV
WCS + MRS + AGV system at Hong Kong International Airport
Tier-1 international deployment — Thai contractor, Thai engineering, HKIA-grade specs.
- Customer
- Airport Authority Hong Kong (AA)
- Industry
- International civil aviation
- Location
- Hong Kong International Airport
- Delivered
- 2025
98.5%
Task Completion Rate
100%
Emergency Stop Success
24/7
Continuous Operation
±10mm
Navigation Accuracy
TW Engineering designed, built, deployed, and commissioned a complete Warehouse Control System (WCS) with Mobile Racking System (MRS) and Warehouse Robot System (WRS/AGV) for Airport Authority Hong Kong — the operator of Hong Kong International Airport.
Problem
The challenge
AA Hong Kong needed a warehouse control and automation system that orchestrated MRS (mobile racks) and AGVs (warehouse robots) across multiple airport work sites — at aviation-grade KPIs: 24/7 continuous operation, 100% emergency-stop success, and dual-module power redundancy.
Solution
Solution — three layers
TW delivered an end-to-end 3-layer system:
02
Mobile Racking System (MRS)
- Pallets up to 1200×1200×1200mm, 1000kg each
- Internal wheel carriages rated for 24,000kg
- Minimum 5 m/min movement speed
- WCS-controlled, with on-rack and manual contingency modes
03
Warehouse Robot System (WRS / AGV-AMR)
- Tote-box AGV/AMR — forward/back/side/rotational motion
- Speed: 1.6 m/s unloaded / 1.35 m/s loaded
- 30kg per tote, 120kg total capacity
- ±10mm navigation and positioning accuracy
- Lithium battery — 45V / 40Ah, 2000 charge cycles
- Dual power-module redundancy for 24/7 ops
Evidence
Real installation evidence
Click any photo to view full size — every image is a real on-site photo.
Tech stack
Tech stack
- Windows-based local server (on-premises)
- Web UI with HTTPS encryption
- LAN + Wi-Fi between WCS ↔ MRS ↔ AGV
- JMS / Apache Kafka for external integration
- 4-level role-based auth (Operator / Supervisor / Maintenance / Admin)
- Lithium battery with residual current circuit breakers
- Dual-module power redundancy for 24/7 service
Outcome
What we delivered
The full system connects over local LAN/Wi-Fi with WCS as the central brain, capable of managing multiple AA work sites in parallel, exchanging data via HTTPS / JMS / Apache Kafka — meeting AA Hong Kong standards and physically commissioned at the airport.
Significance
Why this matters
01
Tier-1 international customer
Airport Authority Hong Kong operates one of the busiest international airports in the world — world-class airport standards.
02
Complete 3-system delivery
WCS (software), MRS (mechanical), WRS (AGV) — all built by one team, no subcontractors.
03
Mission-critical KPIs
24/7 continuous operation, 98.5% task completion, 100% emergency stop — aviation-grade reliability.
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